A Guide to Managing Irate Customers
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Author: Sapphital Original
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Level: Basic
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Module: 1
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Course overview
Is the customer always right? How do you manage situations where the customers’ expectations are not being met? Discover answers to these questions and much more.
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Videos: 4
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E-Books: 2
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Certificate: Yes

Course contents
Meet the instructor
Sapphital Original
This is a Sapphital Original course. This course has been carefully developed and delivered engagingly to foster learning through a collaborative effort of a team of researchers, content developers, animators, videographers, graphic designers, voice-over artists. The coming together of 100% Head, 100% Hands, 100% Heart to ensure top-quality learning.
Patrick Jones - Course author