Basics of Business Writing 

What makes for a great business document? Is it the format, layout or the content? In a professional setting, it is a must for your writing to stand out. This is a course that will guide you through the process(s) involved in writing business letters, letters of complaint, and adjustment letters.
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What's Included

  • 5 Modules
  • Certification 
  • 5 Questions
  • 23 Videos

About This Course 

This course is designed to guide you through the process(s) involved in writing a letter of complaint and how it can be resolved through an adjustment letter.


You will be enlightened on the types of letters, report writing, scenarios of writing reports, and how to create a report from start to finish.
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This course will take you through the importance and purpose of meetings to a business. This course explores what is involved in meetings, how to write a collection letter and the best way to express your anger on a collection letter. You will also understand how to write a letter of complaint and of course an adjustment letter. 
You'll learn 
  • The basics of business writing
  • Compound sentences
  • Complex Sentences
  • Business proposals 

Happy learning. 

Course contents

Meet the instructor

Ahmed Umar Fagge

A career profile in Banking (Citibank), Engineering and an instructor at the petroleum training and qualifying institute NOC, Triploi, Libya. With about 30years of multi-sectorial career spanning through Chevron, Citibank, FBN MB. Ahmad Umar Fagge lectured in the areas of business law, business Communication at Thames University (Tripoli), I hold a B.Eng., M.Eng., MCIBN, MIENG and I am a signatory to the north Caroline University, Energy/Facility Management seminar
Patrick Jones - Course author