Service Excellence Masterclass - Turning Customer Engagements into Profitability
This is a Service Excellence Masterclass that starts from the basics and takes you on a journey to fully understand how service means money and business success. I guarantee that you will find this course valuable for yourself or your business.
About this course
It teaches how you can turn every customer engagement into a memorable experience that translates to profit.
It sheds more light on the Internal Customers, whose input can help your business succeed. They are sometimes referred to as the Back Office.
"The Customer is Your Business" is the secret ingredient for more revenue, more profits and of course business growth - it is the magic dust and I have practiced it for my own businesses. This course will share these secrets with you.
Being Service Oriented is a life skill that will influence your happiness as a person and ultimately the success of your business or company. This is a Full-Package Service Excellence Masterclass that starts from the basics and takes you on a journey until you fully understand how service means money and business success. I guarantee that you will find this course very useful and valuable for yourself, your small business, or as a team leader.
Meet the instructor
I have founded and run multiple business across diverse sectors in Nigeria and internationally. I currently have a robust Service Excellence Framework which I offer as a Masterclass and/or Consulting Experience for many institutions in banking, pension, SME, Oil & Gas and many more over the last 15 years. I am bringing knowledge and real-world experience to this course to make your business a huge success.